The next level — just ask.
Act! CRM, add-ons, pricing, downloads: type your question — or talk directly to our AI assistant.
Act! Certified Consultant
xRM, CRM and AI for the next level
More productivity and efficiency? Our xRM solutions transform your workflow so you gain more time for your core business.
Act! Certified Consultant 2026
Certified expertise
Better marketingCampaigns in a few clicks
More revenueOpportunities at a glance
Happy customersNurture lasting relationships
Consulting assistant
Tell us where you stand — we come prepared
Four quick questions about your core CRM processes. Your answers prefill the request — and we come prepared to the free first consultation.
Your requirements profile — our proposal
Your path: a planned CRM start
We move contacts and workflows from Excel and Outlook into a CRM cleanly — step by step, without disrupting daily business.
Your path: retire the homegrown solution
We retire grown Access or FileMaker solutions in an orderly way — fields and data come along, the logic is rebuilt cleanly in the CRM.
Your path: switch CRM without losing data
We migrate your existing data and set up workflows so your team is back up to speed fast.
Your path: extend Act! where it counts
We check where your Act! slows you down today and add exactly the modules missing in daily work.
Module: newsletters and campaigns
Act! Marketing Automation sends campaigns right from the CRM — from €79 per account/month.
Module: telephony with GiPhone
Start and log calls right on the contact — SIP telephony instead of an old TAPI dialer.
Module: AI automation
AI takes over recurring work — from filing emails to creating follow-up tasks.
Your answers are not stored — they only prefill your request. The first consultation is free.
What does xRM mean?
xRM — every relationship in one system
The x stands for anything: a CRM manages customer relationships — an xRM covers everything that matters to your business. Members, partners, suppliers, contracts, devices, projects.
For us that means: Act! as the proven base, extended by exactly the objects and processes of your day-to-day — from an association with thousands of members to a business with maintenance contracts. One data foundation instead of silos.
Your xRM solution
Software that doesn't just simplify your processes — it transforms them
Whether customer management or marketing: get things done faster and easier with one central platform.
Central data management
Manage all data in one software and involve every stakeholder seamlessly. Saves time and money.
More transparency
Everyone works on the same data base and documents every touchpoint.
Spot potential
Get a 360-degree view and discover new cross- and upselling opportunities.
Plan finder
Which Act! plan fits you?
Four quick questions — at the end you see the right CRM variant, marketing package and matching extensions from our own products, with honest starting prices.
Our recommendation for you
Act! Premium Cloud
from €30 per user/month
Ready to go in the browser — we run, update and back it up in an EU data center.
Act! Premium Cloud with desktop sync
from €40 per user/month
Best of both worlds: work in the browser and in the full Windows app — offline too.
Act! Premium Classic (self-hosted)
quote after a short call
Act! on your own server — we base the price on your environment, honestly instead of a flat guess.
Our starting recommendation: Act! Premium Cloud
from €30 per user/month
Cloud is the easiest way in — whether your case has special needs is what the free first call is for.
Marketing automation: any time later
€0 — only when you need it
Start lean with the CRM — AMA can be added any time, no rebuild needed.
Act! Marketing Automation Select
from €79 per account/month
Up to 25,000 emails per month, templates and campaigns — no per-user fee.
Act! Marketing Automation Complete
from €199 per account/month
Up to 50,000 emails plus landing pages and automated nurture flows.
Act! Marketing Automation Advanced
from €399 per account/month
100,000 emails per month — with Act! consulting included.
GiPhone — telephony for Act!
Start calls and log them on the contact automatically — SIP telephony for Act! and a modern TAPI replacement.
Innlook — Outlook meets Act!
Emails land on the right Act! contact automatically — no copying, no searching.
GiContact — contacts captured fast
Leads and business cards go into the CRM cleanly — from your smartphone too.
Audio Notes — dictation becomes CRM notes
Speak your note — it lands as a clean entry on the right contact.
Your choices are not stored — they only prefill your request.
Our services
How we make it happen
Your journey with us — swipe sideways: from the software to the know-how to use it effectively.
Act! CRM
As a certified Act! partner we get the most out of Act!.
Learn more →Add-ons
100+ in-house extensions for every need.
Learn more →Hosting
Fast and easy into the cloud — in an EU data center.
Learn more →Consulting & support
Consulting, development, training and support — all from one source.
Learn more →Web design
Websites like this one — story, interaction, tech. We'll build you one.
Learn more →Your journey with us
From consulting to operations — all from one source
We accompany you step by step: from the first consultation to ongoing operations & support.
01
Consultation
It doesn't start with a quote, it starts with a question: where does it hurt? We look at how your team works today, where your data sits and which steps cost time every day. The result is a sketch that fits your business — not our product catalogue.
Listening before selling
02
Set up your CRM
Act! becomes your central data base: contacts, history, appointments and processes in one place. We migrate your existing data, clean up duplicates and set up the fields you actually need. After the move, everyone on the team sees the same state.
One data base for everyone
03
Add the right add-ons
Standard software stops where your business gets specific. That's where our 100+ extensions come in: telephony that files calls with the right contact automatically, mail merges from templates, reports at the press of a button. If something is missing, we build it — your process sets the direction, not the software.
100+ extensions
04
Hosting
Your CRM runs in an EU data center, secured and kept up to date. Updates, backups and availability are our job, not yours. You work from the office, on the road or from home — same data, no server in the basement.
Hosted in an EU data center
05
Operations & support
The work doesn't end at go-live. You reach us directly, without a ticket maze, and get answers from people who know your setup. As your business grows, the system grows with it — new colleagues, new processes, new reports.
A person, not a queue
Platform depth
Why HartCon.24 is more than software
Three reasons SMEs have relied on us for over 20 years — experienced as you scroll.
01
Centralized data
No more data silos: contacts, history, appointments and processes live centrally in Act! — everyone on the team sees the same state. Emails, calls and documents attach to the right contact automatically, and with 100+ in-house add-ons your data base grows with your processes. You decide based on facts, not gut feeling.
One source of truth
02
Automated
Recurring steps are handled by our add-ons and AI workflows: emails land on the right case, calls are documented, quotes and mail merges are generated from templates. Your team wins back hours every week — and nothing gets lost, because every step is traceably documented in Act!.
Processes run themselves
03
GDPR & Made in Germany
Your data is hosted in our ISO-certified data center in the EU — GDPR-compliant, encrypted in transit and backed up daily. Hosting, operations and support come from one source: you have dedicated contacts who truly know your environment, not an anonymous hotline.
Secure, EU-hosted
0
in-house add-ons
0
years of experience
99,9 %
uptime guarantee
EU
ISO data center
Impact
Measurable efficiency
How much time does Audio Notes really save your sales team? Let's do the math on an example: instead of typing up every contact, you dictate your note — the AI polishes the text, assigns it to the right contact automatically and creates the follow-up task right away.
Example calculation (assumption): around 3 minutes saved per record, at about 12 documented records per day over 220 working days, adds up to roughly 132 hours per sales rep — more than 16 working days regained. For a team of 5 sales reps that's about 660 hours a year that go back into selling instead of typing.
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Products
Our products for Act!
Mailbox automation, telephony, contact management and more — scroll through the product family.
Why you can trust us
A reliable partner for over 20 years
We help companies of every size reach the next level with xRM software. Countless successful projects and deep expertise make us a partner you can rely on.
- From consulting to software development — and beyond
- Training your team included
- Personal support via Teamviewer
Frequently asked questions
What is xRM?+
An xRM solution goes beyond classic CRM. You manage not only customers but also partners, suppliers, or automate your marketing. xRM stands for Any-Relationship-Management.
Is my data safe in the Act! cloud?+
Absolutely. We use state-of-the-art security — from encryption to secure data centers in the EU.
How long does an xRM setup take?+
It varies by need — from a few weeks to several months. You'll get a timeline in the free initial consultation.
Let's talk.
Get a free initial consultation — we take your business to the next level.