AI for SMBs

Automate processes — with AI that works day to day

How much of your team's time goes to routine? We automate recurring workflows with AI right inside your CRM — pragmatic, measurable, no leap into the unknown.

Concrete, not buzzwords

What you can automate today

Each example runs like this for our customers — much of it with tools we built ourselves.

File incoming email

Incoming mail lands on the right contact automatically — running today with Innlook.

Log phone calls

Calls appear as history on the record instead of vanishing on sticky notes.

Dictation becomes notes

Spoken notes become clean CRM entries — no typing at all.

Trigger follow-ups

After a case, reminders and tasks are created automatically — nothing slips through.

Reports on demand

Metrics and reports come from the data you already have.

Clean data

Duplicates and legacy records are caught before they skew your reports.

Process first, technology second

Pragmatic, not a mega-project

Process first, technology second

We look at the workflow first: where does routine pile up, where do people wait for information? Only then do we decide together which tool helps — often an add-on is enough, sometimes it's an AI building block.

Everything runs in an EU data center, and your data does not feed third-party training systems — automation and data protection are not opposites.

  • Start with one process, not a mega-project
  • Act!, add-ons and AI blocks from one source
  • Operated in an EU data center

Frequently asked questions

Which processes suit AI automation?+

Anything recurring that follows clear rules: incoming email, call logs, data upkeep, reminders, reports. The more often a task occurs, the faster automation pays off.

Does AI replace my team?+

No — it takes routine off your team's plate so there's time for customers. Decisions stay with people; AI just prepares them better.

What does getting started cost?+

Less than many expect: we start with one clearly scoped process instead of a big project. The first conversation is free — then you know effort and benefit before you decide.

How fast do results show?+

For clearly scoped workflows often within days — for example when incoming email starts landing on the right contact automatically. More complex chains grow step by step.

Want to know which of your processes to automate first? Let's look together — honest, concrete, no buzzword fog.

HartCon.24 — your companion for CRM, hosting and software development.

Let's talk.

Get a free initial consultation — we take your business to the next level.