Act! Premium Cloud
from €30 per user/month
Ready to go in the browser — we run, update and back it up in an EU data center.
CRM & xRM for SMEs
Act! CRM — the xRM for Swiss SMBs
When it comes to customer relationships and marketing, we rely on Act!. Automate not just your relationships but your marketing too.
Act! Premium
Cloud or self-hosted
Better marketingHigh-converting emails in a few clicks
More revenueAlways see your opportunities
Happy customersExtend the customer lifecycle
Plan finder
Which Act! plan fits you?
Four quick questions — at the end you see the right CRM variant, marketing package and matching extensions from our own products, with honest starting prices.
Our recommendation for you
Act! Premium Cloud with desktop sync
from €40 per user/month
Best of both worlds: work in the browser and in the full Windows app — offline too.
Act! Premium Classic (self-hosted)
quote after a short call
Act! on your own server — we base the price on your environment, honestly instead of a flat guess.
Our starting recommendation: Act! Premium Cloud
from €30 per user/month
Cloud is the easiest way in — whether your case has special needs is what the free first call is for.
Marketing automation: any time later
€0 — only when you need it
Start lean with the CRM — AMA can be added any time, no rebuild needed.
Act! Marketing Automation Select
from €79 per account/month
Up to 25,000 emails per month, templates and campaigns — no per-user fee.
Act! Marketing Automation Complete
from €199 per account/month
Up to 50,000 emails plus landing pages and automated nurture flows.
Act! Marketing Automation Advanced
from €399 per account/month
100,000 emails per month — with Act! consulting included.
GiPhone — telephony for Act!
Start calls and log them on the contact automatically — SIP telephony for Act! and a modern TAPI replacement.
Innlook — Outlook meets Act!
Emails land on the right Act! contact automatically — no copying, no searching.
GiContact — contacts captured fast
Leads and business cards go into the CRM cleanly — from your smartphone too.
Audio Notes — dictation becomes CRM notes
Speak your note — it lands as a clean entry on the right contact.
Your choices are not stored — they only prefill your request.
3 good reasons for Act!
Why Act!?
Act! is a CRM and xRM platform for SMEs. More leads, more revenue, happier customers — perfectly adaptable thanks to countless add-ons.
01
Better marketing
Send high-converting emails in a few clicks — even on a small budget.
02
More revenue
Keep an eye on opportunities and focus on the most promising leads.
03
Happier customers
Nurture existing relationships easily and keep delighting your customers.
What makes Act! special
For all platforms
Windows, web or both — real-time access on any system.
Works offline
Stay productive even offline. Act! syncs automatically.
Highly customizable
Adapt Act! flexibly and pick the right extensions.
Intuitive to use
Get up to speed fast and work more productively right away.
Easy to integrate
Connect Act! seamlessly with Outlook, Office 365 and more.
Cloud or self-hosted
Use all features in our EU data center or on your own servers.
Act! in action
Everything in one place — contacts, calendar, history
Every customer relationship has one file: contact data, appointments, notes and the full history live in one place — on the desktop, in the browser and in the mobile app. Your team works on the same data everywhere, even on the go.
Sales goals in sight — from lead to close
Opportunities, tasks and the pipeline funnel show you every morning where your revenue stands and what to do next. No chance slips through — and you see early where deals get stuck.
Turn relationships into closed deals — marketing included
Because customer history and marketing live in the same system, every note becomes an occasion: industry email templates, campaigns straight from Act! — and every response lands back on the contact.
More than contact management
The Link tools — digital customer experiences from Act!
Appointment booking, web chat, surveys and more feed straight into the customer file. Availability depends on your Act! plan — we set the tools up with you.
Online appointment scheduling
Customers book free slots themselves — straight into the Act! calendar.
Web chat
Visitors chat live — the conversation is logged on the contact.
Web lead forms
Enquiries from your website automatically become Act! contacts.
Online surveys
Collect feedback and analyse answers right on the contact.
Interactive quotes
Share quotes online and see when they are opened and accepted.
Customer portal
Self-service for your customers — documents and requests in one place.
Project management
Track tasks and project progress right next to the relationship.
Event management
Organise invitations, registrations and attendance from Act!.
Independently rated
Act! has earned multiple awards in 2026
Independent review platforms recognise Act! based on hundreds of verified user reviews — a solid basis for your decision.
Capterra ShortList 2026
Listed among the top CRM solutions — based on verified reviews.
Reviews on Capterra →Software Advice FrontRunner
FrontRunner in January 2026 — strong in user rating and functionality.
Profile on Software Advice →Best Customer Support 2026
Recognised by Software Advice for customer support in 2026.
See the reviews →CRMmys 2026 — finalist
Finalist for best CRM for small business at the 2026 CRMmys.
See the CRMmys at CRM.org →Editions
The right plan for every need
The Act! editions with list prices as starting rates (billed annually). For customers we create a binding quote to match your team size.
Act! Premium Classic
Self-hosted · full-featured CRM
On request
per user / month · billed yearly
- Comprehensive contact management
- Activity tracking
- Sales pipeline management
- Data import tool
Act! Marketing Automation
Basic (2,500 emails/month) included in every Premium subscription · Select from €79 · Complete from €199 · Advanced from €399
From €79
per account / month · annually — no per-user fee
- All base features
- Ready-made campaigns & social sharing
- Landing pages
- Response-driven nurture marketing
Act! Premium Cloud (Web)
Full-featured CRM · with desktop sync from €40
From €30
per user / month · billed yearly
- Office & Outlook integration
- Sales pipeline, dashboards & analytics
- 15 GB cloud storage included — each +5 GB: €4/month
- Desktop sync option: €10/month per activation
Prices and terms for Swiss customers in CHF — we'll prepare a binding quote.
“
We find a way to integrate Act! seamlessly into your existing workflows — and support you every step of the way.
HartCon.24 — your companion for CRM, hosting and software development.
Add-ons
Season your CRM — to your own taste
Add-ons are the spices of your CRM: the base is there, but your blend is what makes it yours. One team needs more heat in sales, another a subtle note in documentation. We have built 100+ extensions ourselves — you pick exactly the ones that fit your processes.
Always current
What's new in every Act! version
Feature overview plus continuously updated info on Act! for Web, new features and fixes — one page per version.
Rollout from one source
Consulting and training for your Act! CRM
As an Act! Certified Consultant we guide you from selection to everyday use — with consulting, rollout and training.
Here for you in Switzerland
Support for Swiss customers
Swiss phone number
Reach us at +41 44 500 27 09 — Mon–Fri 8:30 am–5:30 pm.
Billing in CHF
Quotes and invoices in Swiss francs — with a Swiss QR bill for direct payment.
Swiss terms and privacy
Separate terms apply to Swiss customers; privacy under the revised Swiss data protection act.
Common questions about Act! CRM
What is Act! CRM?+
Act! CRM is customer management software for small and mid-sized businesses: contacts, activities, opportunities and email marketing in one system. It runs in the cloud or on your own server — and adapts to your workflows with add-ons.
What does Act! CRM cost?+
Act! is available as a per-user subscription or a perpetual license — optionally hosted by us in an EU data center. Which edition pays off depends on your team size and use case: in the free initial consultation you get a binding quote with no hidden items.
What are the system requirements for Act! v27?+
Act! Premium Cloud only needs a current browser (Chrome, Edge v79+, Safari 17.6+). The desktop version needs Windows 11 (64-bit) or Windows Server 2016 to 2025, 4 GB RAM and uses SQL Server 2022 Express. The full list is on our versions page under system requirements.
Is Act! available in German?+
Yes. Act! comes with a German interface — and from us you get consulting, training and support entirely in German, with fixed contact persons instead of a ticket loop. Hosting is available in an EU data center.
Who is Act! for?+
Act! suits any company size. With countless add-ons and customization you adapt Act! to your needs — an excellent choice especially for SMEs.
Why aren't Outlook and Excel enough?+
They're starting points, but a CRM is more than tables and emails. Act! offers central data views, targeted campaigns and detailed analytics.
How do I use Act! day to day?+
Manage all emails, data and orders centrally, plan meetings in the Act! calendar, build email campaigns in a few clicks and design tailored sales processes.
Let's talk.
Get a free initial consultation — we take your business to the next level.