CRM training · Act! training

CRM training — for teams in Switzerland

Whether Act! basics, admin training or a workshop for the whole team: we train Swiss teams online or on site — with content that fits your workflows.

Your benefits

Why CRM training?

Only with training does everyone get the maximum out of your software — for beginners, advanced users and experts.

Hands-on methods

Theory and practice combined — for lasting knowledge transfer and fast results.

Tailored content

You set the agenda: management consulting, train-the-trainer, agile methods or Act! training.

Materials & guides

After the training you receive materials tailored to your path.

Digital certificate

Every participant receives a digital certificate at the end.

Training formats

The right CRM training for every role

From the first login to administration: we build the training from modules that fit your team and your workflows.

Act! basics training

Contacts, calendar, history and lookups — so beginners start confidently.

Admin training

Fields, layouts, permissions and data care — for everyone who looks after Act!.

Team workshop

Agree on how you work together: who maintains what, when do you follow up?

Add-on and module training

Use Innlook, GiPhone and other HC24 modules effectively — with examples from your daily work.

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A strong CRM needs a strong team. We get your team fit to lift your business to the next level.

HartCon.24 — your companion for CRM, hosting and software development.

Here for you in Switzerland

Support for Swiss customers

Swiss phone number

Reach us at +41 44 500 27 09 — Mon–Fri 8:30 am–5:30 pm.

Billing in CHF

Quotes and invoices in Swiss francs — with a Swiss QR bill for direct payment.

Swiss terms and privacy

Separate terms apply to Swiss customers; privacy under the revised Swiss data protection act.

Frequently asked questions

What does CRM training cost?+

We bill training by effort in 15-minute increments — you get a quote with a clear scope beforehand, so you know what to expect.

Is there Act! training for beginners?+

Yes — the basics training covers contacts, calendar, history and lookups. Afterwards your team works confidently with the key features; deeper sessions follow as needed.

How long does CRM training take?+

That depends on prior knowledge and scope. We deliberately split training into short online sessions instead of blocking whole days — so what you learn sticks better.

Do you run CRM workshops for whole teams?+

Yes — from a compact refresher workshop to a training series for beginners and admins. Content and pace follow your team, not a standard curriculum.

Is training online or on site?+

Usually online via screen sharing — no travel, and easy to split into short sessions. On-site dates are possible by arrangement.

What training content can I choose?+

Management consulting, project management, agile methods, Act! base and admin training, HC24 module training and more. We put together the right package.

How is the training delivered?+

However you like — online or on-site. So you learn the way that suits you best.

How do I ensure my team applies what they learned?+

On request we offer follow-up support and define success metrics together that we evaluate afterwards.

Let's talk.

Get a free initial consultation — we take your business to the next level.